International Patient FAQ
FAQ for International Patients

English is widely spoken in India and Tamil Nadu. It is one of the official languages. In case you need help in your own language, you will be arranged an interpreter.

The hospital provides south Indian foods for you and meals provided here are well balanced and designed according to general health.

Chennai is located at the Bay of Bengal, the state of Andhra Pradesh bordering from northwest, and the states of Kerala and Karnataka on its western side. Being situated at the tropical zone, Chennai has a hot and humid climate. The hottest months are from May to July with maximum temperatures 38-42 °C (100-107 °F), and the coolest period is from December to January, with minimum temperatures 18-20 °C (64-68 °F).

Depending on your arrival, you will meet your doctor either on the same day you come, or the next day, as soon as it is convenient for you.

An International Patient Hostess will take care of the wellbeing of the customer; organize an interpreter, transport to and from the airport, set the appointments and schedules, introduce travelling options etc.

We want all our patients to feel safe, comfortable and taken good care of and feel - as much as possible - at home at Firm Hospitals.

There is no extra charge for the services provided by the international relations desk. The International Patient Hostess will take care of the customer regarding any questions or problems that may arise.

Please do take all your medical records, results of the examinations and CD:s containing the X-rays, CT:s and MRI:s concerning your medical status. Also, please bring a list of all medications and herbal remedies you are currently taking.

Once the doctor has met you and has the medical records and examinations needed for planning the proper procedure for you, we can immediately start to prepare your treatment, operation or medication.